Question 1

How do I book an appointment?

Accepted Answer

Book an appointment with us using our booking page right here:https://clienthub.getjobber.com/hubs/7021c798-4325-45a5-84e3-6f36fa034d1b/public/requests/5195425/newOnce you are done with booking, call or email us, and we will set up an appointment with you as soon as we can.

Question 2

I just made a deposit for an appointment.  What do I do next?

Accepted Answer

Contact Dirty Dog Detailing at our email or phone number, and we will get back to you as soon as possible to schedule an appointment.  You can find contact information on the "Bookings / Contact" page, or at the bottom of the website.

Question 3

What’s your service area?

Accepted Answer

We primarily service Franklin, MA, Bellingham, MA, Milford, MA, and Northern RI.  For mobile detailing outside of the above areas, we have a $25 flat service fee to accommodate for travel times and expenses.  Appointments booked more than 12 miles from our location will receive a $2 per mile charge.

Question 4

Are you by appointment only?

Accepted Answer

For the most part, yes.  There will be rare instances when we can do a same day-service depending on where you’re located and the services requested.  However,  95% of the time, we are by appointment only.

Question 5

What forms of payment do you accept?

Accepted Answer

We accept both card payment through our website or via custom invoice as well as cash at the time of service.  We do not accept online payments outside of our invoices, checks or money orders, or any other form of payment at the time of service.

Question 6

Do I need to be there for the detailing service to conduct?

Accepted Answer

No, it’s not necessary for you to be there the entire time or at all.  We just need access to your vehicle and enough room to work.  As far as payment, most of our clients prepay at the time of booking using our website.  We will send you an online link to pay any additional fees or agreed upon services that way you can continue with your day while we detail your vehicle.

Question 7

Will I receive a receipt with my services?

Accepted Answer

Yes!  All services will receive an immediate receipt for your records once payment is made.

Frequently Asked Questions